Smart Device 360 - Ring Doorbell 2 Troubleshooting - Smart Device Help
In the fast growing world everyone needs the best and the high-tech gadgets with the high-tech technology. Ring is expanding its roots day by day and bringing new products with latest technology for the costumers. Ring doorbell is a smart home security product which offers a variety of security products that you can simply install at your place for your loved one's security. Ring also provide cloud server for storing the important data like videos that can be important for the user. Ring is a company owned by Netgear providing various range of smart home and security devices like motion detecting cameras, Ring Doorbell, Ring Indoor Camera, Ring Chime etc. Know more about Ring and its devices. The Ring Doorbell is a latest smart doorbell that contains a high-definition camera, a motion sensor, and a microphone and speaker for two-way audio communication. It comes with 1080p camera which makes the video quality vast and clear. It works with the Ring App which makes communication easy with the person on the door. The Ring Doorbell is the latest way to help generate your smart home. In a world of hastily improving technology, there are so many ways that you can arm your home to secure yourself. You can turn on your heat on your way home from vacation, make sure your lights are switched off, and so much more. Now, you can ensure who is at your door…without needing to be present there. Ring Doorbell pro connects with your home wireless network and delivers real-time notifications to your smart phone or tablet when someone is present at your door. Using the free Ring App which is accessible for Apple, Android, and Windows 10 devices, you can watch a high definition video of the person at your door and speak to him using two-way audio communication. When someone presses the bell the Ring App gives push notification and the user can see who’s on the door without even going at the door, with the mic and the speaker talking to the person without even going at the door becomes very easy. When the button is pushed video recording automatically starts. Same is when the motion sensor gets activated. Ring doorbell works better with the Ring Chime as it is installed in the house to get instant update if someone is on the door or is trying to intrude at your place. By subscribing to the Ring Protect plan you can upload and recordings from last 60 days. Without subscribing you can only see real time video. It depends on you whether you want to take the subscription or not.
Some most common issue’s that usually occur in Ring Doorbell are mentioned bellow:
- Poor Wi-Fi signal Strength
- Lost Wi-Fi Connection
- Insufficient Power
- Faulty Battery
- Night Vision Malfunction
- Faulty Camera
- Bad Wi-Fi Placement
- Low Voltage
Poor Wi-Fi Signal Strength: Ring Doorbell works on the Wi-Fi as it works only via the internet. If your Wi-Fi router is placed far away from the Ring Doorbell then the door bell may have the poor signal problem and might stop giving notification or recording video. Keep the router near by the Ring Doorbell and your problem may get fixed.
Lost Wi-Fi Connection: This could be due to much reason like distance from doorbell to the router is very much, your network speed is very bad, router is old and needs to be updated or the wires from the router are detached. Sometime this issue persists when the weather around your place is not good. To fix this get a good network connection and you are good to go.
Insufficient Power: Ring has two variant Wireless Ring Doorbell and Wired Ring Doorbell. The wired doorbell needs a power source to work and same is with the wireless doorbell it comes with inbuilt battery, if somehow you have low power issue try to replace the battery or change the power source and then plug-in the cable back.
Faulty Battery: Ring offers wireless doorbell which comes with battery that can be replaced in case you have any problem in Ring Doorbell. Faulty battery may lead your Ring Doorbell to stop working or creating other problems.
Night Vision Malfunction: Ring Doorbell has infrared Night Vision for capturing videos at night and low light. This problem persists when the night vision is not working or the camera is having some issue due to any reason. To fix this issue try to reset your Ring Doorbell or Try Deleting uninstalling the Ring App and then install the Ring App again. Now you are good to go.
Bad Wi-Fi Placement: The router is placed at far away distance and the Ring Doorbell is not connecting to the Wi-Fi then you have to place your wifi router close to the Ring Doorbell or you can get a new wifi router with a good internet connection and place it near to your Ring Doorbell, this will probably resolve your issue. If the problem is not resolved then the best is to contact technical support.
Low Voltage: If you are facing problem related to the Low Voltage, then you can try switching the source output this can sometime resolve the issue or you can do the troubleshooting by the Ring Doorbell Kit 2. Just open detach your Ring Doorbell and dismantle it. After dismantling the Ring Doorbell plug out the Transformer provided inside it. Take out the cables from Ring Doorbell 2 Kit and then put the Ring Doorbell transformer cable into the Ring Doorbell 2 kit. After placing the cables, close the cover of the Ring Doorbell which you dismantled before and then place the Ring Doorbell back to the place it was. Now it’s good to go.
If you have any query or you are stuck somewhere while setting up your Ring Doorbell then you can call us at our Toll-Free Number +1-(888)-403-0508 and our team of Sysco certified technicians will be happy to serve you.